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Pre-launch draft

Refund and Cancellation Policy

Last updated 13 November 2026

This is a pre-launch draft. FTL – Forever Trading Lines is a developing brand and its company incorporation is pending. This policy will be reviewed and approved by FTL's authorised adult administrator, with professional advice where needed, before any commercial launch.

Current status

FTL does not accept payments during pre-launch, so there is nothing to refund or cancel at this stage.

Before commercial launch

A complete refund and cancellation policy, including any eligibility windows, will be published and approved before FTL starts accepting payments. Each product page and quotation will refer to the terms that apply to it.

Enquiries and demo requests

Enquiries, demo requests and waiting-list registrations are free and create no obligation. You can withdraw them at any time through the Contact page.