Privacy Policy

This is a pre-launch draft. FTL – Forever Trading Lines is a developing brand and its company incorporation is pending. This policy will be reviewed and approved by FTL's authorised adult administrator, with professional advice where needed, before any commercial launch.

Who we are

FTL – Forever Trading Lines ("FTL", "we") is a developing education, technology and digital services brand based in India. Official contact details are published on our Contact page once they are confirmed.

Information we collect

• Details you give us: name, email address, phone number, and the content of enquiries, demo requests, support messages and waiting-list registrations.
• Account details if you create an account: name, email, phone and a securely hashed password (we never store your password in readable form).
• Files you choose to attach to an enquiry.
• Basic technical information needed to keep the website secure and working, such as sign-in session cookies.

How we use information

• To respond to your enquiries, demo requests and support messages.
• To tell you about FTL's launch if you joined the waiting list.
• To operate and secure your account.
• To meet legal obligations that apply to us.

We do not sell your personal information. We do not use it for unrelated purposes without telling you.

Payments

During pre-launch FTL does not collect any payments. When payments are introduced they will be processed by an authorised payment provider, and FTL will not store full card or UPI credentials.

Sharing

We share information only with service providers who help us run the website (such as hosting and secure file storage), and only as needed to provide the service, or where the law requires it.

Storage and security

Information is stored with access controls, and staff can see only what their role requires. No system is perfectly secure, but we take reasonable steps to protect your data.

Your choices

You can ask us to access, correct or delete your personal information, or to remove you from the waiting list, by using the Contact page.

Children

Our services are intended for users who can lawfully use them. If a minor uses FTL, a parent or guardian should be involved.

Changes

We will update this page when our practices change. The "last updated" date shows the latest version.